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Privacy Policy

Last updated: 4 October 2026 · kaylas.cloud is the personal website of Kaylas Swami, Navi Mumbai, Maharashtra, India

Who we are

kaylas.cloud is the personal website of Kaylas Swami (an individual), Navi Mumbai, Maharashtra, India. For any personal data collected here, Kaylas Swami is the data fiduciary and grievance officer. Contact: helpustech@gmail.com.

What we collect, and why

Optional email signup: your email address, only if you choose to subscribe — used to send occasional CX/AI notes.

Contact and forms: if you send a message, request something or join a course, the details you type (such as name, email, company, phone) — used only to reply and provide what you asked for.

AI Twin chat, CX Lab and courses: the questions and answers you type and your progress, linked to a random session ID — used to answer you and improve the content. Please don't type sensitive personal information into the chat.

Server logs: IP address, browser type and pages visited, for security and troubleshooting.

We do not sell your data, and we do not use it for advertising.

Consent and withdrawal

Signing up or sending a form is optional. By doing so you agree to us using your data for that purpose. You can withdraw consent at any time — use the unsubscribe link in any email or email us — and we will stop and delete your data unless the law requires us to keep it.

Who else processes data

Only the services needed to run the site: Hostinger (server, Mumbai, India); AI model providers used to generate chat answers (for example Groq, or models running on our own server) which receive the text of your chat question; Google Gmail (sending emails). Each receives only what is needed.

How long we keep it

Signup emails: until you unsubscribe. Messages and form details: as long as needed to deal with your request. Chat and course logs: only as long as they are useful for answering you and improving the content; you can ask us to delete yours at any time. Server logs: short-term only.

Security

HTTPS everywhere and owner-only access to stored data. Internal data and admin functions are locked behind a login. If a personal-data breach happens, we will inform affected people and the authorities as required by law.

Your rights (Digital Personal Data Protection Act, 2023)

You can ask to access a summary of your data, correct or update it, delete it, withdraw consent, or nominate someone to act for you. Email helpustech@gmail.com with the subject "DATA REQUEST" — we reply within 7 working days.

Complaints

Grievance Officer: Kaylas Swami, helpustech@gmail.com. If you are not satisfied with our reply, you may complain to the Data Protection Board of India.

Children

This site is for adults and professionals. We do not knowingly collect data from anyone under 18.